Q
I ordered the wrong size. Can I exchange it?
Unfortunately we can not accept returns or exchanges due to the ordering of a wrong size. Please view the size chart listed on each item's page to ensure you are purchasing the correct size.
Q
My item is defective. Can I exchange it?
If the item you received is defective or has noticeable blemishes caused by us during production, we will offer an exchange of that item at no cost. The item must be returned unwashed & unworn in order to qualify for an exchange. The defective claim must be made within 7 days of delivery.
Q
How do I make an exchange?
Please Contact Us and we will walk you through the process of getting your corrected item quickly.
Q
When can I expect my items to ship?
You will be notified ahead of time when the ordering cut-off date is and when you can expect your items to be delivered.
Q
Can I change or cancel my order?
Yes, sort of. During the ordering process, you can make changes or cancel your order at any time. But, as soon as the ordering process has ended and production begins, we can not accept any order changes or cancellations. To request to cancel or edit your order, please Contact Us with your order number and billing name and we will be glad to handle that request for you.
Q
Where will my items be shipped?
All items will be shipped directly to your school and each item will be bagged & labeled individually with your name & order information for easy sorting.
Q
Can I purchase by cash or check?
Unfortunately no, we can only accept payment via Paypal.
Q
Is my personal and financial information safe?
Absolutely. We use the latest in SSL technology to ensure all of the information entered into our site is safe & secure. All payments are processed directly through Paypal and are not stored on our site or servers. You will not have to enter any sensitive financial information on our site as Paypal will handle it all.